Terms of service

Terms of Service

These Terms of Service apply to the use of the website https://www.toolelle.com/ and all related services and products provided by Toolelle.

Customer Service

Availability: Monday to Friday, 9:00 AM – 5:00 PM (EST)
E-mail: support@toolelle.com
Phone: +1 404-507-4222

Support Information: Our dedicated customer support team is here to assist customers across the United States. We aim to respond to all enquiries within 24 hours on business days and are committed to providing fast, friendly, and professional support.

By accessing this Website, you agree to these Terms. If you do not agree, please refrain from using the Website.

1. Use of the Website

You must be at least 18 years old or have parental consent to use this Website.

You agree not to use this Website for any unlawful purpose or in violation of applicable laws or regulations.

Any misuse, including attempts to disrupt or interfere with the Website, will result in immediate termination of access.

2. General Conditions

We reserve the right to refuse service, limit access, or cancel orders at our sole discretion.

While we take appropriate measures to secure data, information transmitted over the internet may not always be fully secure.

You may not reproduce, copy, or exploit any part of this Website without prior written consent.

3. Product Information

We aim to present our products as accurately as possible. However, minor variations in colour, texture, or appearance may occur.

All items are subject to availability. We reserve the right to discontinue or limit products at any time.

4. Pricing and Modifications

All prices are subject to change without prior notice.

We may update, modify, or discontinue any part of the Website or services at any time.

5. Orders and Account Information

We reserve the right to refuse or cancel orders that appear fraudulent or suspicious.

You agree to provide accurate and complete information when placing an order and to keep this information up to date.

6. Third-Party Services

We may rely on third-party providers to operate parts of the Website, including our e-commerce platform, payment processors, and shipping/fulfillment partners.

We are not responsible for the content, services, or performance of third-party platforms.

7. User Content

Any feedback, suggestions, or submissions you provide may be used by Toolelle without restriction.

You confirm that your content does not violate any laws or third-party rights.

8. Personal Data

All personal information is handled in accordance with our Privacy Policy.

9. Errors and Accuracy

We reserve the right to correct errors or inaccuracies, including after an order has been submitted.

10. Prohibited Use

You may not use this Website to engage in unlawful activities, distribute harmful software, or attempt to breach security measures.

11. Liability

All products and services are provided on an "as is" basis.

Toolelle shall not be held liable for indirect, incidental, or consequential damages resulting from the use of our Website or products.

12. Indemnification

You agree to indemnify and hold Toolelle harmless from any claims resulting from your violation of these Terms.

13. Termination

We reserve the right to suspend or terminate access to the Website at any time without prior notice.

14. Governing Law

These Terms are governed by the laws of the State of [Your US State — e.g. Delaware, Wyoming], United States, without regard to its conflict of law provisions.

15. Returns and Refunds

Returns are accepted within 30 days of delivery, provided items are unused and in original condition.

Refunds are processed within 5–10 business days after approval and will be issued via the original payment method.

Shipping costs are non-refundable, except where the item received was incorrect, damaged, or faulty.

For full details, please see our Return & Refund Policy.

16. Changes to Terms

We may update these Terms at any time. Continued use of the Website constitutes acceptance of any changes.

17. Contact Information

For any questions regarding these Terms, please contact:

Company name: Toolelle
Business Address: 10706 165th St, Jamaica, NY 11433, United States
Business email: support@toolelle.com
Phone: +1 404-507-4222

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